Legal Notices and Plan Documents

Please see below for notices related to your healthcare and benefits provided by Living Branches.

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-835-2362 www.teladoc.com/aetna HSA & FSA HealthEquity 1-866-346-5800 www.healthequity.com
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information through SmithRx

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
How do I use Telemedicine?

When you enroll in our healthcare plan, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.