With our medical plan you can access care in-network or out-of-network. We recommend accessing in-network care whenever possible, as it will be less expensive. The medical plans are administered by Meritain through the Aetna Network. Your prescription drug plan is administered by SmithRx and is included for employees enrolled in a medical plan.
Insurance carrier contact informationMedical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-385-7612 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-835-2362 www.teladoc.com/aetna HSA & FSA HealthEquity 1-866-346-5800 www.healthequity.com
Search for a Medical providerClick here and select Aetna Choice POS II (Open Access).
Prescription medicine information through SmithRxCovered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
How do I use Telemedicine?When you enroll in our healthcare plan, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.